Information Booklet

 

This Information Booklet is useful information for guests that are staying at Spring Tide Inn.

 

Breakfast

The breakfast is served from 8:00am ~ 10:00 am in the Morning.

 

Taxi and Cab Service

Intercab +27 (0)21 44 777 99 or  +27 (0)21 44 777 55 

email:

website: 
Comments: Intercab is a taxi service that we recommend as they have the most reasonable rate available in Cape Town.

 

WIFI

The wifi has been upgraded in January 2015, all rooms should have access to wifi.

You will see there may be 3 wifi names when searching for wifi, they are Springtide, Springtide Reception or Springtide3. Basically they all have the same password. The password is placed next to your bed or in the reception area. 

  If you cannot get the wifi, don't worry, first try an alternative wifi name and see it will connect. Springtide and Springtide3 have better signals for upstairs. While, Springtide Reception have a better signal downstairs.

  All our WIFI are on uncapped fast ADSL line, however, the speeed will slow down if alot of people are on line at the same time.

  Please notify the reception if you cannot access the WIFI, alternatively you can e-mail to for any WIFI queries.

 

Security & Parking

For your security, in Januraty 2015 Spring Tide Inn have invested a brand new 16 Security Camera System that record 24/7.

However, if you are parking in our parking please ensure that all valuables such as camera and laptops must be taken out of the car. Don't take the risk and leave your valuables in the car as this will attract unwanted window breakin at night.

 

Reverse Osmosis Drinking Water

In order to ensure the water safety of our guest, all water used for general consumption and cooking is filtered through a 3 Level Reverse Osmosis filter, which is serviced by a qualified contractors every 3 month. P.S Tap water from the bathroom taps  are not Reverse Osmosis filtered water.

 

Restaurants

There are plenty of restaurants nearby Spring Tide Inn within walking distance. Please follow the link below to see some the fantastic restaurants that are available in Sea Points.

 

http://www.dining-out.co.za/South-Africa-restaurants-LocationID-87.html

 

Emergency Numbers

All our room have a telephone system. Please dial "0" in order to dial the emergency number.

 

107 is a single emergency telephone number for use by all people living in and visiting Cape Town. By using this number you can ask for help when life or property is endangered and you will be efficiently transferred to the nearest relevant emergency service provider, such as the ambulance, fire, police or traffic service. 
 

other Emergency number:

Police Flying Squad:   10111

Ambulance:10177

Crime Stop:08600 10111

City of Cape Town General Emergency:107

Cellphone Emergency:112 (MTN, Vodacom, Cell C and Telkom)

AIDS Helpline:0800 012 322

Childline:0800 055 555 / 021 461 1113

Red Cross Children's Hospital Poison Line:021 689 5227

Safe Schools:0800 45 46 47

Western Cape Government:0860 142 142

Fire Department:Please see your district municipality for emergency contact numbers.

Electricity:0860 103 089

Sea Rescue:021 449 3500

Mountain Rescue:021 948 9900

Child Emergency:0800 123 123

Disaster Management:080 911 4357

Citizens Advice Bureau:021 422 0300

Consumer Protector:0800 007 081

Lifeline:021 461 1113

​

 

Lost Property

 

• All visitors are request to check the room thoroughly to ensure that no personal belongings are left behind.

• Limited space is available in our lost property storeroom. Lost property will be sold if not claimed within 3 months of date found.

• Should an item be lost please contact the Spring Tide Inn to make arrangements for the item to be collected or sent to you by post. All postage costs will be billed to the owner of the item.

• Lost items found in accommodation are recorded in a register and kept in the lost property storeroom.

• If items such as food are left for the room attendants a note should be attached which indicate such.

• Please note that no perishables, food products, liquor or toiletries will be kept in Lost Property unless arrangements have been made.

• Please note that lost item can only be collected during office hours.

  • Mondays to Friday 08H00 ~ 17H00.